Meet the Staff

The team at Coastal Plain ENT is a talented group of highly skilled professionals that are dedicated to providing excellent medical care. Each with their own unique personality and interests, they are all committed to ensuring that you have the best experience possible during your visit.

  Detra Saffold, Office Administrator

Detra Saffold, Office AdministratorDetra Saffold is a Certified Otolaryngology Practice Manager (COPM). She is one of only 19 candidates nationwide who successfully completed the COPM examination in 2005. Long considered the pinnacle of state-of-the-art knowledge, the COPM credential supports her personal dedication to patient-focused administration of Coastal Plain ENT.

Saffold, an experienced professional, ran an otolaryngology practice for another physician in Portland, OR before coming to Virginia. She is a member of the American College of Medical Practice Executives (ACMPE), the Association of Otolaryngology Administrators (AOA), and the Medical Group Management Association (MGMA).

Leisure time is spent with her favorite people, husband Scott, son Jacob and daughter Josephine. An avid scrap booker, she also enjoys listening to audio books on her commute.

Detra Saffold believes that state-of-the-art medical care should be balanced with a caring and compassionate manner. She supports the continuous professional development of the staff, and works to ensure that Coastal Plain ENT delivers the best in medical care to the citizens of Franklin. Detra Saffold and her husband, Scott, started Chesapeake Bay ENT in August, 2001 and started Coastal Plain ENT in October 2008.

  

  

 Jeana Stern, Hearing Rehabilitation Specialist

Jeana Stern,  Board Certified AudiologistAs a Board Certified Audiologist Specialist, Jeana Stern provides testing of hearing and /or hearing loss. Her test results are used to assist the providers in working with the patients.

Leisure time is used for favorite activities, such as watching movies, or going fishing and boating. Stern is also great at developing photographs, a hobby and talent that she continues to develop.

Jeana Stern, who enjoys working with her co-workers, believes in making the patients feel welcome. She joined the practice in March, 2004.